Privacy Policy

Enuncia Co., Ltd. (hereinafter “the Company”) establishes this Privacy Policy (hereinafter “this Policy”) concerning the handling of personal information in the services (hereinafter “the Services”) provided through this website.

Article 1 (Personal Information)

“Personal Information” means “personal information” as defined in the Personal Information Protection Law, including information that can identify a specific individual such as name, date of birth, address, telephone number, contact information, and other descriptions. It also includes data such as appearance, fingerprints, voiceprints, and health insurance numbers that can identify a specific individual (personal identification information).

Article 2 (Collection of Personal Information)

The Company may collect personal information such as name, date of birth, address, telephone number, email address, bank account number, credit card number, driver’s license number, and other personal information when you register for the Services. Additionally, the Company may collect personal information from transactions and payment records involving you and affiliated parties (including information providers, advertisers, advertising delivery parties, etc.).

Article 3 (Collection and Use of Personal Information)

The Company collects and uses personal information for the following purposes:

To provide and operate the Company’s Services;
To respond to customer inquiries (including identity verification);
To send notifications regarding new features, updates, campaigns, and other services offered by the Company;
To send necessary communications such as maintenance notices or important announcements;
To identify customers who violate the terms of use or attempt to use the Services for improper or illegal purposes and to deny such customers access to the Services;
To allow customers to view, modify, delete, or verify their registration information and usage status;
To bill customers for paid services; and
For other purposes incidental to the aforementioned purposes.

Article 4 (Changes to the Purpose of Use)

The Company may change the purpose of use of personal information only when the changed purpose is reasonably considered to be related to the original purpose. In the event of any change to the purpose of use, the Company shall notify customers of the new purpose or publish it on this website.

Article 5 (Provision of Personal Information to Third Parties)

The Company shall not provide personal information submitted by customers to third parties. If, in the future, personal information is to be provided to a third party, the Company shall specify the information to be provided, the purpose of provision, and other relevant details, and shall only provide such information after obtaining consent from the customer. Furthermore, the Company may entrust personal information to other businesses to the extent necessary to achieve the purpose of use.

Article 6 (Disclosure of Personal Information)

When a customer requests disclosure of their personal information, the Company shall disclose such information to the customer without undue delay. However, the Company may not disclose all or part of the information if disclosure:

Could harm the life, body, property, or other legitimate interests of the customer or any third party;
Could significantly interfere with the proper conduct of the Company’s business; or
Would violate any laws or regulations.

If the Company decides not to disclose the information, it shall notify the customer without delay. A fee of ¥1,000 will be charged for each disclosure request.
Notwithstanding the above, the Company shall not disclose personal information other than personal history and characteristic information.

Article 7 (Correction and Deletion of Personal Information)

If a customer discovers that their personal information held by the Company is incorrect, the customer may request correction, addition, or deletion (hereinafter “correction, etc.”) of their personal information through procedures specified by the Company. If the Company determines that the request is justified, it shall promptly make the correction, etc. The Company shall notify the customer of the result of the correction or the decision not to correct without undue delay.

Article 8 (Suspension of Use of Personal Information)

If a customer requests the suspension or deletion (hereinafter “suspension, etc.”) of the use of personal information on the grounds that it has been used beyond the scope of the purpose or obtained through improper means, the Company shall conduct an investigation without undue delay. Based on the results of the investigation, if the Company determines that the request is justified, it shall promptly suspend or delete the personal information. The Company shall notify the customer of whether the information has been suspended or deleted, or of the decision not to do so, without undue delay. If suspending or deleting the information would incur significant costs or if it is difficult to do so, the Company may take alternative measures to protect the customer’s rights and interests.

Article 9 (Changes to the Privacy Policy)

The contents of this Policy may be changed without prior notice to customers, except where otherwise stipulated by law or by specific provisions in this Policy. Unless otherwise specified by the Company, the revised Privacy Policy shall take effect when published on this website.

Article 10 (Contact Information)

For inquiries regarding this Policy, please contact:

Email: info@ishca.jp
Phone: +81-70-8317-0825

Company Information Terms of Use