Terms of Use

These Terms of Service (hereinafter referred to as “the Terms”) set forth the conditions for the use of the online shop services (hereinafter referred to as “the Service”) provided by Enuncia Co., Ltd. (hereinafter referred to as “the Company”). By using the Service, registered customers (hereinafter referred to as “the Customer”) agree to these Terms.

Article 1 (Application of the Terms)

These Terms establish the conditions for the Customer’s use of the Service provided by the Company.
The Company may also set additional terms, guidelines, or other provisions concerning the use of the Service. In such cases, these additional provisions will be applied as part of the Terms.
By using the Service, the Customer is deemed to have agreed to these Terms.
If the Customer is a minor, they must obtain the consent of their legal guardian to use the Service. The Company will consider the Customer’s use of the Service as having been made with the guardian’s consent.

Article 2 (Registration)

The Customer may register by providing the required information as specified by the Company.
The Customer must provide accurate and up-to-date information to the Company.
If any changes occur to the registration information, the Customer must promptly notify the Company of the changes.
The Company will not be responsible for any damages or disadvantages caused by inaccurate or unreported registration details.

Article 3 (Management of Customer ID and Password)

The Customer is responsible for managing their Customer ID and password at their own risk.
Under no circumstances may the Customer transfer or lend their Customer ID and password to a third party, or share them with others. The Company considers any use of the Customer ID and password combination that matches the registered information as use by the registered Customer.
Under no circumstances may the Customer transfer or lend their Customer ID and password to a third party, or share them with others. The Company considers any use of the Customer ID and password combination that matches the registered information as use by the registered Customer.
The Company is not liable for any damages caused by the use of the Customer ID and password by a third party, except in cases of intentional misconduct or gross negligence on the part of the Company.

Article 4 (Sales Contract)

The sales contract is formed when the Customer makes a purchase request and the Company accepts it by notifying the Customer. The ownership of the product transfers to the Customer when the Company delivers the product to the delivery company.
The Company may cancel the sales contract without prior notice if any of the following occur:
1. Violation of these Terms by the Customer
2. The product cannot be delivered due to an unknown address or long-term absence
3. The Company deems the trust relationship between the Company and the Customer to have been compromised
Payment methods, delivery methods, cancellation, and return procedures for the Service will be specified separately by the Company.

Article 5 (Payment Methods)

The Customer must pay for the products as indicated during the purchase process.
The payment method will be specified during the purchase process or as recognized by the Company.
For credit card payments, the Customer agrees to abide by the terms set by their credit card company. In case of any disputes between the Customer and the credit card company, the Customer will resolve the issue at their own cost and responsibility.

Article 6 (Intellectual Property Rights)

The copyrights and other intellectual property rights to all content, such as product images provided by the Service, belong to the Company or the legitimate rights holders of the content. The Customer may not copy, reproduce, modify, or otherwise use these materials without permission.

Article 7 (Returns and Exchanges)

Returns and exchanges are accepted in the following cases:
1. In case of defects or malfunctions in the product, the Customer must notify the Company within 3 days of receiving the product.
2. In other cases specified by the Company, following the method announced on the website.
Returns and exchanges are not accepted for purchases made by minors without parental consent.

Article 8 (Liability Disclaimer for Products)

The Company’s responsibility for the quality, functionality, and performance of products sold through the Service is limited to the conditions specified in the previous article, except in cases of intentional or gross negligence by the Company.
The Company makes no guarantees regarding the legality, usefulness, completeness, accuracy, timeliness, reliability, or suitability of the content on the website or posted by customers.

Article 9 (Subscription)

The subscription plan is billed monthly. Payments will be automatically charged before the start of each subscription period.
Unless the user or the Company cancels the subscription before the end of each period, the subscription will automatically renew under the same conditions.
If the subscription payment is not made for any reason, the Company may immediately suspend the provision of services to the user.
The Company reserves the right to modify the subscription fees or other charges at any time. Any changes to the subscription fees will be applied at the start of the next subscription period.
The Company will notify the user in advance to give them the opportunity to decide whether to continue their subscription before any fee changes take effect.
By continuing to use the service after the subscription fee has been changed, the user is considered to have agreed to the new fee.
Except as required by law, subscription fees that have already been paid are non-refundable.

Article 10 (Prohibited Actions)

The Customer must not engage in any of the following actions while using the Service:
1. Actions that violate laws or public order and morals
2. Actions related to criminal activities
3. Infringing the copyrights, trademarks, or other intellectual property rights contained in the Service
4. Destructive or disruptive actions against the Company’s servers or network
5. Commercially exploiting information obtained through the Service
6. Actions that may interfere with the operation of the Company’s services
7. Unauthorized access or attempts to access the system
8. Collecting or accumulating personal information about other customers
9. Impersonating another customer
10. Providing direct or indirect benefits to antisocial forces in relation to the Service
11. Any other actions that the Company deems inappropriate
If the Company determines that the Customer has engaged in any of the actions specified in the previous section, the Company may suspend or restrict the Customer’s access to all or part of the Service, without prior notice, and take other measures that the Company deems necessary and appropriate. The Company shall not be liable for any damages or disadvantages caused to the Customer as a result of such measures.

Article 11 (Suspension or Interruption of the Service)

The Company may suspend or interrupt all or part of the Service without prior notice to the Customer if any of the following occurs:
- Maintenance or updates are required for the computer systems related to the Service
- The provision of the Service becomes difficult due to force majeure events such as earthquakes, lightning, fires, power outages, or other natural disasters
- Computer or communication lines are interrupted due to accidents
- The Company determines that it is difficult to continue providing the Service for any other reason
The Company shall not be liable for any inconvenience or damages caused to the Customer or any third parties due to the suspension or interruption of the Service, regardless of the reason.

Article 12 (Changes to the Service)

The Company may change the content of the Service or discontinue the Service without prior notice to the Customer, and the Company shall not be liable for any damages caused to the Customer as a result of such changes.

Article 13 (Usage Restrictions and Account Cancellation)

The Company may restrict the Customer’s use of all or part of the Service, or cancel the Customer’s registration without prior notice if any of the following applies:
1. Violation of any provision of these Terms
2. Discovery of false information in the registration details
3. The credit card provided by the Customer for payment is suspended
4. Failure to fulfill payment obligations
5. No response from the Customer to the Company’s communication for a certain period
6. Inactivity for a certain period since the last use of the Service
7. Any other situation where the Company deems the use of the Service inappropriate
The Company shall not be liable for any damages incurred by the Customer as a result of actions taken under this article.

Article 14 (Intellectual Property Rights and Content)

All intellectual property rights, including copyrights, and all other rights related to the materials that make up the Service, belong to the Company or the third parties that hold those rights. The Customer does not acquire any rights to these materials through the use of the Service and must not infringe on any rights related to the materials without the permission of the rights holders. The granting of permission to use the Service under these Terms does not grant the Customer any rights to the intellectual property owned by the Company or third parties related to the Service.

Article 15 (User Posts)

Any posts, reviews, comments, images, illustrations, or other content (hereinafter referred to as “User-Generated Content”) made by users within the Service are publicly accessible and viewable by a wide audience. By using the Service, you fully understand that any User-Generated Content you post will be accessible to others. The user who posts such content is fully responsible for it.
The Customer is prohibited from posting the following types of content:
1. Content that is false or misleading
2. Obscene content or images, including nudity
3. Content that defames or damages the reputation or credibility of others
4. Content that infringes upon the privacy, portrait rights, copyrights, or other rights of third parties
5. Content that contains computer viruses
6. Links or URLs to websites not recognized by the Company
7. Any other content the Company deems inappropriate
The Customer grants the Company the right to use the User-Generated Content free of charge. By granting this permission, the Customer represents and warrants that:
1. They are the rightful owner of all rights, including copyrights, neighboring rights, and portrait rights, in the User-Generated Content, or have obtained all necessary permissions from the rightful owners to use the content in the Service.
2. The posting and use of the User-Generated Content by the Company does not infringe the rights of third parties, including copyrights, neighboring rights, or portrait rights.
The Company reserves the right to monitor User-Generated Content to ensure the safe use of the Service by Customers.
If the Company determines that User-Generated Content violates these Terms or falls into any of the following categories, the Company may delete the content or restrict the post without prior notice:
1. If the content has been posted for an extended period
2. If the Company deems it necessary for service maintenance or management
3. If the content exceeds the allowable storage capacity of the Company’s systems or if such an issue arises
The Company is not obligated to provide a reason for the deletion or restriction of User-Generated Content, and shall not be liable for any damages or disadvantages caused to the Customer. Additionally, the Company is under no obligation to delete User-Generated Content.
The Customer agrees in advance to the monitoring, deletion, and restriction of their User-Generated Content under this article.

Article 16 (Account Cancellation)

The Customer may cancel their account from the Service by following the prescribed cancellation procedure.

Article 17 (Disclaimer of Warranties and Limitation of Liability)

The Company does not guarantee that the Service is free from any defects, whether factual or legal, including but not limited to issues related to safety, reliability, accuracy, completeness, effectiveness, suitability for a particular purpose, security, errors, bugs, or rights violations.
The Company is not liable for any damages or disadvantages incurred by the Customer due to the suspension, interruption, or delay of all or part of the Service caused by force majeure events such as natural disasters, wars, terrorist acts, riots, labor disputes, pandemics, changes in laws, government interventions, or other uncontrollable events. However, if the contract between the Company and the Customer (including these Terms) constitutes a consumer contract under the Consumer Contract Act, this disclaimer does not apply. In such cases, the Company will not be responsible for damages arising from special circumstances, such as those that could have been foreseen by the Company or the Customer.
The Customer understands that there may be disruptions, suspensions, or delays in the Service due to issues such as communication line failures, computer malfunctions, system maintenance, or other reasons. The Company is not liable for any damages or disadvantages incurred by the Customer due to such issues. Additionally, the Company is not responsible for damages or disadvantages caused by the Customer’s own usage environment.
The Company does not make any explicit or implied warranties regarding the following:
- The usefulness, completeness, accuracy, timeliness, reliability, or suitability for a particular purpose of the Service or the information provided through the Service
- That the information provided through the Service does not infringe upon the rights of third parties
- That the Service will continue to be available in the future
The Company is under no obligation to restore any data that is lost, damaged, or altered, regardless of the reason, and is not liable for any damages incurred by the Customer or third parties as a result of such loss, damage, or alteration.
If the Company is found liable for damages in relation to the Customer’s use of the Service, the Company’s liability will be limited to the value of the relevant product or service, and the Company will not be liable for any incidental, indirect, special, future, or lost profit damages.

Article 18 (Changes to the Terms of Service)

The Company may amend these Terms if necessary, in accordance with Article 548-4 of the Civil Code (regarding changes to standard terms). When changes to these Terms are made, the Company will specify the effective date of the changes and notify the Customer of the following items via email or other methods before the effective date:

The fact that these Terms have been changed
The content of the revised Terms
The effective date of the changes

Article 19 (Handling of Personal Information)

The Company will handle any personal information obtained through the use of the Service in accordance with its “Privacy Policy.”

Article 20 (Notifications or Communications)

Notifications or communications between the Customer and the Company will be made through the method specified by the Company.
When the Company sends notifications to the Customer, it may be done via email to the email address provided by the Customer, through postings on the website related to the Service, or any other method the Company deems appropriate.
If the Company sends a notification via email to the email address provided by the Customer, the notification will be considered to have reached the Customer when it is recorded on the email server of the provided address.
If the Customer changes their email address, they must promptly notify the Company. Any notifications sent by the Company to the previous email address before the Customer notifies the Company of the change will be deemed to have reached the Customer at the time of sending.
The Company may periodically or occasionally send newsletters or push notifications through smartphone apps to inform the Customer about the latest service updates and recommendations.
The Company will not be liable for any damages or disadvantages suffered by the Customer due to failure to receive notifications as specified in the previous paragraph.

Article 21 (Exclusion of Antisocial Forces)

The Customer guarantees to the Company the following:

The Customer is not part of, nor associated with, any organized crime group, its affiliates, corporate racketeers, or any similar individuals or groups (collectively referred to as “Antisocial Forces”).
The Customer’s officers (including employees responsible for business operations, directors, executive officers, or equivalent positions) are not members of Antisocial Forces.
The Customer is not allowing Antisocial Forces to use their name to enter into this agreement.
The Customer will not engage in, or use third parties to engage in, the following actions:
1. Threatening or using violence against the other party
2. Making unjust demands beyond legal responsibility
3. Using deceit or coercion to interfere with the other party’s operations or damage their reputation

Article 22 (Prohibition of Assignment of Rights and Obligations)

The Customer may not assign their status under the service agreement, nor any rights or obligations under these Terms, to any third party, nor pledge them as collateral, without prior written consent from the Company.

Article 23 (Confidentiality)

The Customer must not disclose or leak any information obtained from the Company during the use of the Service to any third party, nor use it for any purpose other than the use of the Service.

Article 24 (Disputes with Third Parties)

In the event of a dispute between the Customer and any third party related to the Service, the Customer is responsible for resolving the matter at their own cost and expense, and the Company shall not be held liable.
If the Company incurs any damages (including legal fees) due to such a dispute, the Customer shall compensate the Company for those damages.

Article 25 (Severability)

If any provision of these Terms is found to be in violation of applicable laws and is deemed invalid, that provision shall not apply to the agreement with the Customer to the extent of the violation. However, the validity of the other provisions of these Terms shall not be affected.

Article 26 (Governing Law and Jurisdiction)

The interpretation of these Terms shall be governed by Japanese law. The application of the United Nations Convention on Contracts for the International Sale of Goods shall be excluded.

In the event of a dispute related to the Service, the Customer agrees to submit to the exclusive jurisdiction of the Kyoto District Court as the court of first instance.

End of Terms and Conditions

Company Information Terms of Use